Privacy Policy

Last updated: September 23, 2025

This Privacy Policy describes how World of Toji (Auluka Brands Private Limited) (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase (collectively, the “Services”). “You” means any customer or website visitor whose information we process.

By using the website, you consent to the practices described in this Policy. If you do not agree, please do not use the Site. We may update this Policy from time to time; please review it periodically.

1) Terms & Conditions

This Privacy Policy should be read together with our Terms & Conditions.

2) Information We Collect

We collect only what we need to provide Services accurately (e.g., to complete purchases or refunds). This may include: name, address, phone number, date of birth, email address, item details requested/purchased, language preference, IP address, operating system, browser type/version, and related technical data.

We do not sell, distribute, or lease your personal information to third parties.

We may also automatically collect analytics about how you use the Site (e.g., referring URL, next URL, browser information, IP address) in aggregated form to understand and improve our Services.

3) Payment Information

We do not collect or store your credit/debit card or banking details. Payments are processed directly by our payment gateway provider and transmitted to the payment network/bank.

4) Registration & Account Security

Some features require creating a free account (name, email, password). You’re responsible for keeping your password confidential and updating it if compromised.

5) Technologies We Use

5.1 Web Beacons & Tracking Links

We may use web beacons/pixel tags and tracking links (often with cookies) to measure advertising response, improve support and usability, and understand usage. Rejecting cookies may limit these features.

5.2 Cookies

Cookies help analyze site flow, measure promotions, enhance security, and keep you signed in. Most are session cookies that expire when you close your browser. You can decline cookies in your browser (some features may not work properly).

6) How We Use Your Information

  • Provide and improve Services and customer support
  • Process orders, payments, refunds, and collections
  • Resolve disputes and troubleshoot issues
  • Prevent fraud and enforce our terms
  • Measure interest and customize your experience
  • Inform you about offers, products, services, and updates (with opt-out options)
  • Conduct surveys and analytics (often in aggregate form)

We may identify and use your IP address for server diagnostics, administration, and general demographics. Providing your contact details constitutes consent to receive communications via phone, SMS/WhatsApp, and email, including if your number is listed on DND/NCPR.

7) How We Communicate

7.1 Marketing Emails

If you provide your email, we may send newsletters, surveys, product/event information, tips, or promotions. You can unsubscribe anytime using the link in emails or via your account profile.

7.2 Text Messages

With your mobile number, we may send SMS alerts about products, events, tips, or promotions. Standard carrier rates may apply.

7.3 Phone Calls

We may contact you via phone regarding products, events, tips, or promotions.

7.4 Service Communications

We may send important service announcements (e.g., registration confirmations, order status) as needed to serve you.

7.5 Customized Service

We may use your information to personalize content and recommendations (via email, SMS, or calls).

7.6 Special Events, Questionnaires & Surveys

Specific rules may apply to promotions or surveys. Where none exist, this Policy governs.

8) Advertising

We may use third-party advertisers who collect non-identifying information about your visits to this and other sites to show interest-based ads. We’re not responsible for third-party sites or their practices.

9) Links to Other Sites

Our Site may contain links to third-party sites. We aren’t responsible for their content or privacy practices. Links are provided for convenience and do not imply endorsement.

10) Sharing of Personal Information

We may share information with our affiliates for fraud prevention, service provision, and co-branded services, consistent with this Policy. We may also engage trusted service providers (e.g., order processing, couriers, data analysis, support, email vendors, hosting, fulfillment) who access information only to perform services for us.

With your consent, we may share information with event/promotion co-sponsors who will use it under their policies.

We may disclose information if required by law or to protect rights, property, or safety; to enforce our terms; or to respond to legal requests/claims.

11) Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred subject to this Policy.

12) International Data Transfers

Data is primarily stored/processed in India. If transferred to other countries, applicable legal protections will apply.

13) Choice / Opt-Out

You can opt out of non-essential marketing communications at any time (unsubscribe links or account settings).

14) Policy Changes

We won’t reduce your rights without explicit consent. Significant changes will be clearly notified (e.g., by email).

15) Comments & Contact

We welcome your feedback. Contact us at hello@worldoftoji.com.

16) Our Rights

We may monitor and disclose content to comply with law, operate the Site, or protect rights/property. We may suspend or terminate access for harmful or unlawful conduct and may limit purchase quantities or refuse sales to suspected resellers.

17) Children

The Site is not intended for individuals under 18. We do not knowingly collect data from children under 18; if we learn we have, we will delete it.

18) Your Consent & Corrections

By using the Site or providing information, you consent to collection and use as described. If you believe any data we hold is incorrect or incomplete, please email us. We will promptly correct it.

19) Important Disclaimer

World of Toji will not be liable for damages or claims arising from security incidents beyond our control (e.g., hacking, malware, widespread cyber threats). In such situations, we cannot guarantee the security of personal information until normal operations are restored.

By using this website, you acknowledge that you have read this Privacy Policy and agree to be bound by it.